D2_961 Firmware Update Instruction:
1. Download “D2_961 Firmware Update” (Updated 3/5/14)
2. Use an archiving software (Winzip, WinRar, 7 zip etc.) to extract the Firmware Update package and export it to your computer’s local disk (ex. C:\)
3. Open up the zip file and there will be 3 folders as shown in image
4. Open “Pad Product Tool 1.05_02” folder and click on “setup.exe” to install update tool.
Click “Next” all the way until the program starts installing. Click “Close” when the software has done installing.
6. Click the
7. When the firmware file loads, it will show up on the PAD Product tool.
8. Now, click and hold down the “Volume – ”key on the tablet.
9. While holding down “Volume – ” key, connect the tablet to a PC using the USB cable.
10. Still holding down “Volume – ”key, use a paper clip (or a small pin) and press the “Reset” button on the back of the tablet ONCE (and let go)
11. The
12. After the update is complete, remove the USB cable first, then turn on the tablet.
13. The initial start up time may take up to 50+ seconds.
14. After initial start up, tablet will require a reset. Please press and hold the reset button for 10-15 seconds to reset the unit.
If you are having any issues with downloading or loading the firmware to the tablet, please contact the D2 customer support. InsideIndustryNews.com is a review site and not affiliated with D2 or any of their products. We are providing these tools as a free service to our readers. The software has been provided by the manufacturer directly.
**Please note: Failing to follow the instructions properly, may DAMAGE (Completely disable) your tablet.
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Very difficult, yet successful process. But, with time I was able to restore my tablet and apply an update for my ("Digital2 9" PAD Deluxe)" the program.
Thanks to the gentleman who did (firmware.insideindustrunews.com) U-tube. His/that really saved me lots of valuable time (returning product for a new product) even without the voice. Just thankful My mission was accomplished! Went a week w/o tablet, while trying so search out & try various things on the web.
Thanks again,
Jackie H.